Shipping Policy

Last Updated: 21-02-2025

Thank you for shopping with ECS Degana. We aim to provide you with the best shopping experience, including reliable and timely shipping. Please review our shipping policies below.

1. Shipping Locations

We currently ship across India. If you are located outside India and wish to place an order, please contact us at expert.computer.system@gmail.com for further assistance.

2. Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time & Delivery

• Standard shipping: 5-10 business days
• Express shipping: 2-5 business days (available at an additional cost)
• Delivery times may vary based on your location and unforeseen circumstances such as weather conditions, strikes, or carrier delays.

4. Shipping Charges

• Shipping charges are calculated at checkout based on your location and order weight.
• Free shipping may be available for specific orders or promotions.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor the shipment status.

6. Damaged or Lost Shipments

• If your package arrives damaged, please contact us within 48 hours with photos of the damage.
• If your order is lost in transit, we will assist you in filing a claim with the courier service.

7. Incorrect Address

Please ensure that you provide the correct shipping address. We are not responsible for orders shipped to incorrect addresses provided by customers.

8. Contact Us

For any shipping-related inquiries, feel free to contact us:
📞 8058721704
📧 expert.computer.system@gmail.com
🌐 ECS Degana